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Jan 25, 2022 •
Recorded as "Killing IT Live" - and then we picked out these three topics. Sponsor Memo: Cisco Did you know Cisco helps Managed Services Providers directly? Know about the Cisco Partner Program? Focused on helping partners combine managed services...
Jan 18, 2022 •
Announcement: Do not miss Killing IT Live! next Wednesday. Register at . Topic 1: Sonos Patent Infringement Sonos has a major win against Google in their patent infringement. We this to launch into a discussion of patents (use and abuse) in the...
Jan 11, 2022 •
Reminder: Killing IT Live is January 19th Register now ----- Topic 1: A Dose Of Reality: Big Promises vs. Small Results in Emerging Tech Money makes innovation possible. But there seems to be a disconnect between big, big investments and...
Jan 4, 2022 •
Note: Don't miss Killing IT Live - January 19th at 9am Pacific - Register now at Topic 1: The “Cyberdemic” will continue, according to Experian. Record breaking number on cyber breaches. Many elements conspire against us. What can you do?...
Dec 28, 2021 •
Note: Don't miss Killing IT Live - January 19th at 9am Pacific - Register now at Topic 1: Is troubleshooting possible when complicated becomes complex? If no one person can make a technology, can anyone fix it? What does complexity mean for...
Dec 21, 2021 •
Topic 1: Fake Fake news . . . Birds Aren’t Real Birds Aren’t Real, or Are They? Inside a Gen Z Conspiracy Theory. Links: Topic 2: China uses American influencers to promote their version of reality Links: Warning: This page...
Dec 14, 2021 •
Topic 1: F.T.C. Sues to Stop Blockbuster Chip Deal Between Nvidia and Arm Arm provides technology that other chip makers need. Does this give Nvidia an unfair advantage? And is the merger a completely unnecessary move prompted by the need for...
Dec 7, 2021 •
Topic 1: China mucking around with Iran and Israel China attacks Israel and makes it look like Iran did it. Meanwhile, Iran really is attacking Israel. And now Israel is attacking Irananian fuel supplies and Iran is exposing personal dating profiles...
Nov 30, 2021 •
Topic 1: Apple goes after the NSO Group Apple takes companies to court to prevent them from cracking into Apple phones. This touches on privacy as well as treating huge corporations as nation-states. Science fiction or reality? Links: ...
Nov 23, 2021 •
Topic 1: New Fad - Work from Work Wednesdays Zooming from the office is what the NYT calls the “Worst of both worlds.” Topic 2: Apple has killer deals with several State DMVs Apple having states pay for their tech rollout -- how much is...
Nov 16, 2021 •
Topic 1: Skimpflation: Will this affect us? Aside from basic inflation, will the labor shortage cause this for IT services? Topic 2: China’s Privacy Law China's new policy looks "western" at first, but is used for strick tracking of...
Nov 9, 2021 •
Topic 1: Looking at Tech Companies as nation states When one organization has so much money and does so many things that they "compete" with nation states, should we begin to treat them that way? Note that one article is from Foreign Affairs magazine....
Nov 2, 2021 •
Topic 1: Trolls Are Born, Not Made While self esteem is a factor, Internet trolls don’t have low self esteem. They have a high tendency to sadism. When mixed with high self esteem, you get a troll. Who are these people and how did they become...
Oct 26, 2021 •
This special edition of The Killing IT Podcast was recorded before a live audience in a special presentation made possible by Cisco. If you missed the “Live” portion, register at to listen to the bonus topic and receive announcements about the...
Oct 19, 2021 •
Interesting tidbit of the day: Statistics Don't forget to join us for Killing IT Live - October 20th - Topic 1: Slack upended the workplace -- and gave power to the employees Slack (and other technologies) are revealing some inner turmoil at...
Oct 12, 2021 •
Fun question of the day . . . If you were offered the position of mayor of your city, would you take it? . . . wherein two of our hosts determine that they are two halves of a politician. -- -- -- Promo: Join Us for Killing IT Live…
Oct 5, 2021 •
Question of the Day: What was your first W2 job? Topic 1: Vendors Selling Around their Partners Listener Lucy asks: "Why the **** do vendors keep overlooking the sales rep who owns the customer in their Channel program?" There's natural tension...
Sep 28, 2021 •
Question of the Day: What is a photo? Topic 1: When AI Breaks Bad Once again we address the question of ethics and AI. From Axios: "A new report about artificial intelligence and its effects warns AI has reached a turning point and its negative...
Sep 21, 2021 •
Question of the day: What is a sandwich? Topic 1: Apple Pay . . . Again The headline says Apple lost … but the article makes it clear that Epic is the one who is disappointed and is appealing. Let see: Epic violated their agreement and owes Apply...
Sep 14, 2021 •
Topic 1: CISA Guidelines for MSP Clients Like it or not, the US Government has defined Managed Services, and published guidelines for your clients and prospects to evaluate you! We expect a lot of heat - and maybe some light - to come out of this...
Sep 7, 2021 •
Topic 1: Gartner's Latest Hype Cycle - Emerging Technology How can you use Gartner's research in your business? Does it matter if truly useful changes are at least two years out? Gartner Hype cycle graphic: Topic 2: AI for Changing Accents Is...
Aug 31, 2021 •
Topic 1: Change the storage to change ransomware? Can you create storage that cannot be changed? Is ransomware-free data storage possible . . . and right around the corner? Related Link: Topic 2: Shadow IT: Is it Real? Not real? Are you the...
Aug 24, 2021 •
Topic 1: Apple Privacy Revisited We talked about this last week. Well, so did everyone else. Apple introduced a new technology to screen for child pornography . . . and a spirited debate has ensued. Last week the Killing IT guys weighed in on the...
Aug 17, 2021 •
Topic 1: Drones.. May not be coming. We've been ushering drones for years. But where are they? Why in the age of the drone advancing so slowly? Amazon is slowing things down a bit. Topic 2: What should the penalty be for data misuse? Data...
Aug 10, 2021 •
Topic 1: The Disconnect Between Marketing, AI, and Reality AI is awesome . . . until it's not. We look at the need for transparency with AI data. How do you challenge AI bias in court? Should IA data be used in legal cases? Most importantly, how do...
Aug 3, 2021 •
Topic 1: Why is there derision for "alternative" solution stacks? Dave asks . . . why do people like to put down Chromebooks and Macs? Do they actually love their Windows-centric world? We have fun, and we hope we make some points worth considering in...
Jul 27, 2021 •
Topic 1: The Impact of China on the Cybersecurity Industry & Data Protection China was on both sides of the cybersecurity story last week. On one hand, they were accused by the whole world of orchestrating the attack on Exchange servers. On the...
Jul 20, 2021 •
Topic 1: Revising RMM - Ready for Disruption? Question - Is the problem super sophisticated and difficult or crazy simple and easy? We summarize a few arguments as well as look at the next topic: IOS. One of us is ready to drop RMM; one is not; and...
Jul 13, 2021 •
Episode 120 - Riffing on Cybersecurity and the IT Industry After the Kaseya attack, there really was nothing else to talk about. In a slightly different format, we take the full show to just enjoy a totally unrehearsed discussion of the state of...
Jul 6, 2021 •
Topic 1: Neuro Diversity - a different approach to thinking about thinking. We're always looking for people who think differently. But we also put some serious limits on how different we are willing to accept. In this article, TechCrunch looks at the...
Jun 29, 2021 •
Topic 1: Apple Healthcare. Are you onboard? Apple is considering direct health care. So, they're testing out a service with their own employees. Of course it all started with data. Now they're connecting devices and data to actual hands-on clinical...
Jun 22, 2021 •
Topic 1: Is "Patch and Zero Trust" Even Possible? What does doing something different look like? How much do we need to rethink all this? Or, perhaps, is it possible to provide appropriate security at the small end of the market but impossible at the...
Jun 15, 2021 •
Topic 1: FBI Creates Their own App to Snag Hundreds of Bad Guys Around the World Yes - we use the word “Badass.” We know you've heard about this one by now. But it's the biggest cyber story of the year, so we have to cover it. Great article/press...
Jun 8, 2021 •
Topic 1: Amazon devices will soon automatically share your Internet with neighbors. Amazon introduces "sidewalk" network sharing. This feature is ON by default. At this point, Amazon's new mesh network sharing is experimental. How do you feel about...
Jun 1, 2021 •
Topic 1: Google Replaces Bert with MUM At I/O 2021, Google introduced MUM — Multitask United Model. According to Google, this new language model is 1000 times more powerful than BERT, the search engine they released in 2019. MUM is coming to Google...
May 25, 2021 •
Topic 1: Does the obvious stupidity in the Crypto-verse help to increase or decrease the adoption of crypo currencies? A bit of crypto news this week. But on the serious side, what does this activity mean? Elon Musk makes fun of crypto currencies and...
May 18, 2021 •
Topic 1: Military practices controlling hundreds of robots and drones at once - with AI Like it or not, AI is coming to military operations. It might be cheaper, but is it safer? But is the reliance on AI a problem? Links: Topic 2:...
May 11, 2021 •
Topic 1: Burger King diverts McDonalds customers - via Waze This one is kinda cool because it's so sneaky. With just a taste of big data. When people are close to a McDonalds billboard and headed toward a restaurant, Waze lures them off to a Burger...
May 4, 2021 •
Topic 1: Hacked Ice Cream Makers at McDonalds A very strange right to repair! If you buy an expensive machine, do you have the right to buy a third-party add-on that makes it work better? Topic 2: EU looking to regulate “High-Risk” AI High risk...
Apr 27, 2021 •
Topic 1: Racist (and other offensive) Tech Jargon Words matter. The most obvious example is "master/slave" but there's plenty of other insensitive terminology around. Remember, these terms might make sense to you, but you clients may hear it and...
Apr 20, 2021 •
Topic 1: Will Bots Take Jobs? AI Robots are coming for your jobs! Or - in a much more realistic interpretation, they are coming to reduce the amount of mundane process work that humans do so they can focus on interpersonal stuff that robots can’t...
Apr 13, 2021 •
Topic 1: Should you rely on best practices? We return to the question of what ARE best practices and how you define them. But more than that, should you be following other peoples' so-called best practices? Stop leaning on best practices, and...
Apr 6, 2021 •
Topic 1: Stop Talking About Multicloud and Hybrid Cloud It's time to take this seriously and talk about Integration. As always, we take a stab at the terminology used by our industry and ponder about what's really going on. We all love jargon, but...
Mar 30, 2021 •
Topic 1: Cops and Robots Move to stop NYC police from using armed robots. Note: The police do not own any armed robots, but they do own some robots. So this is totally a preventive measure. We previously discussed the use of AI and facial recognition...
Mar 23, 2021 •
Topic 1: AI Mayflower to Cross the Atlantic This is a recreation of the Mayflower voyage with a 100% autonomous ship. Great for research and proof of concept. The Smithsonian doesn’t talk about autonomous shipping vessels, but that might be an...
Mar 16, 2021 •
Topic 1: What works, works: Big Tech Targets DC via Old-School Media Facebook, Amazon, and Google ads are blanketing inside-the-Beltway newsletters in a bid to rehab their tarnished reputations. The big tech companies are getting ready to do battle....
Mar 9, 2021 •
Topic 1: Drone-Killing Drones Great video from "Drone Hunter." AI Powered Drone captures and eliminates drones over no-fly zones, concerts, football games, public addresses by politicians, etc. Karl notes that we hope California deploys these to take...
Mar 2, 2021 •
Topic 1: ChannelPro State of the Channel survey Bruised but roaring back? We you bruised in 2020? Is this a real reflection of the real channel? Or is this a sampling issue? As always, we think research is good. You just need to be careful about what...
Feb 23, 2021 •
Topic 1: Zoom begins the next wave . . . getting back to the office We were impressed with Zoom's announcement of touch-free office connections for receptionist via Zoom. What other emerging technologies can we look forward to as we emerge from the...
Feb 16, 2021 •
Topic 1: Jargon of the Week . . . DBIO Take it apart: Digital Business Infrastructure Operations. Is this usable terminology? Just another four letter acronym? "Digital Business Infrastructure Operations (DBIO) is an end-to-end approach to delivering...
Feb 9, 2021 •
We cannot ignore what's going on with Reddit. This one is more "of interest" than a direct hit on topics we think you need to know about. There are many ramifications for business people, of course. And it's also a reflection of some bigger trends in...
Feb 2, 2021 •
Topic 1: Update on the update: Alphabet cancels their balloon-based internet offering Apparently, they listened to last week’s show. After many years and billions spent, Alphabet (Google) has dropped their plans to provide Internet access to remote...
Jan 26, 2021 •
Topic 1: SpaceX Takes Off! SpaceX launched sixty more satellites last week - with ONE rocket. They now have more than 1,000 satellites deployed. Their target is a total of 1,440. These will be dedicated to Internet-beaming. Last year, SpaceX launched...
Jan 19, 2021 •
Closing in on 100 episodes . . . After a few hiccups on the Internet, we managed to record this week's show. Please support our advertiser! Topic 1: Azure in a box? Microsoft is rolling out data centers "in a box." Earlier, we reported on Microsoft...
Jan 12, 2021 •
One very serious topic, and two somewhat-lighter topics this week. Please post questions or comments. And don't forget to share with your friends. Topic 1: Open Source Managed Service Tools? Here's a seriously interesting question: Is open source...
Jan 5, 2021 •
Topic 1: Forrester says US online holiday shopping to reach $173 B Constant question: How much of this is temporary vs. permanent? Have you built a store for your clients? We think this is a great opportunity for IT professionals. Related Link: ...
Dec 29, 2020 •
Special show - and video! We recorded a video version of this podcast. You can view it at . Or on YouTube on the Small Biz Thoughts channel (). In this episode, we take a look at technology in the year gone by and what it means for the year…
Dec 22, 2020 •
Heading straight on toward year end . . . and Episode 100. Stay tuned for a December 29th Year-end special. But today's show is also good. Topic 1: AI may help you find your doppelganger. The YouTube video below has a look at the technology involved...
Dec 15, 2020 •
We're approaching Episode 100. Also planning a big year-end podcast. Always stay tuned. Topic 1: Burnout in a Pandemic World … and What to Do About It Okay. It's been nine months of being shut in. This is getting old. What does that really look...
Dec 8, 2020 •
Looking forward to Episode 100! As we close in on the end of 2020, we are also fast approaching our 100th episode. Thank you for following us, sharing our podcasts, and giving us the big thumbs-up. Topic 1: AI Reveals Racial Inequalities in NYC We've...
Dec 1, 2020 •
Announcement: Killing IT Podcast is available on Audible / Amazon podcasts. If you have an Audible account, just search for “The Killing IT Podcast.” Direct Link: Topic 1: The Robo-job Apocalypse is Being Delayed. We've covered this story from...
Nov 24, 2020 •
A bit of wisdom from Dave on marketing: If you are only buying a sure thing for marketing, you are LAST. Note: This space is available. YOU could be advertising here. Topic 1: Modern "Proctored" Exams are creating excessive anxiety....
Nov 17, 2020 •
Topic 1: 3D printing that makes sense. We have covered 3D printing several times. Now we get to report on some seriously cool applications. Medical applications are some of the coolest applications for 3D printing. 3d Printing is moving out of the...
Nov 10, 2020 •
Topic 1: Walmart fires inventory robots. Walmart fires inventory robots after five years. Goes back to humans. Plus, they learned a lesson about customer service (and customer experience). Related Link: Topic 2: Who am I to pick the algorithm? We've...
Nov 3, 2020 •
Topic 1: AI Correcting Bias . . . Previously, we talked about how biases of the humans who build artificial intelligence are working their way into the AI. Now we find that AI is being used to remove biases from scientific research. And there's even...
Oct 27, 2020 •
Topic 1: Fragmented Health Data and Covid. With HIPAA and other privacy laws have complicated the sharing of healthcare data that might be useful in fighting the virus. We look at that as well as general observations about the industry. Related Link: ...
Oct 20, 2020 •
After spending 49 minutes "warming up," we hit the record button. This turned out to be a particularly timely episode. Topic 1: How close are we to universal connectivity? And what does that mean, actually? In addition to searching for parity between...
Oct 13, 2020 •
No awards this week . . . but we have a sponsor! ----- Topic 1: Remote work versus distributed work We all "went remote" all of a sudden. Did we do it right? The fact that you can go remote does not mean that you maintained culture, and all the…
Oct 6, 2020 •
Big Thank You to CrossBeam for including us on their list of top-12 pocasts! See the details at “The 12 Best Partnership and Business Development Podcasts (So Far)“ Topic 1: Microsoft gets into the RMM tool space. We explore the gap between the...
Sep 29, 2020 •
Thanks to Sherweb for sponsoring this episode! (Details below.) Topic 1: 179 Arrested in Massive Global Dark Web Takedown "Operation Disruptor" is an unprecedented international law enforcement effort, stemming from last year’s seizure of a popular...
Sep 22, 2020 •
Topic 1: Google disrupting Higher Ed. Should be jump on this boat? Education is overdue for disruption, but is this the right approach? And what’s up with CompTIA? Where we move away from 4-year degree and toward certifications, it rubs up against...
Sep 15, 2020 •
Topic 1: Are all your smart devices going to be used in evidence against you? Follow up on the topic of having an AI app get you out of a ticket. Between your cloud-stored camera footage and device recordings, police might be able to be used to defend...
Sep 8, 2020 •
We have a sponsor today: PC Matic — Endpoint Security built on a zero trust philosophy, allowing only trusted applications and blocking all the rest. Light weight, simple to deploy, easy to manage, find out about PC Matic's unique lead sharing...
Sep 1, 2020 •
Episode 75 !!! It may not be a big event for you, but we feel great about producing seventy-five episodes of The Killing IT Podcast. Thank you for all your support, and for spreading the word. Topic 1: Retrospective on Changing/Emerging Technology We...
Aug 25, 2020 •
NOT episode 75. Stay tuned next week. Topic 1: - AI legal assistance. Not ready to defend you in a criminal trial, but might get you out of a traffic ticket! Link: Topic 2: - Apple v Epic/Fortnite If you haven't seen the video, please do yourself a...
Aug 18, 2020 •
This week's sponsor: PC Matic Endpoint Security built on a zero trust philosophy, allowing only trusted applications and blocking all the rest. Light weight, simple to deploy, easy to manage, find out about PC Matic's unique lead sharing program for...
Aug 11, 2020 •
Topic 1: Micro-Management 2020 How are managers doing in the world all-remote work? In particular, how are remote managers doing? We continue the discussion of whether we'll really go back to the office when all this is over. One element to watch: Not...
Aug 4, 2020 •
Topic 1: The "Big Four" IT buisinesses grilled by Congress. Will there be any real aftermath to these hearings, or is this all just political showmanship? CEOs from Apple, Amazon, Facebook, and Google were grilled by Congress. We discuss what this...
Jul 28, 2020 •
Topic 1: Tech VC funding down and moving sideways (not up) due to the pandemic. Funding for new ventures is being affected by the recession and the circumstances surrounding the pandemic. The change in money makes sense, but the response to social...
Jul 21, 2020 •
Another fun show! Please give us your feedback. And share it if you love it! We start with a couple of major stories and finish with an eye on the future. Topic 1: EU says their privacy laws are not being enforced appropriately in the U.S. To make...
Jul 14, 2020 •
Topic 1: AI - Take One: Fighting Covid on mass transit In Barcelona's subway system, AI is helping regulate airflows to fight the spread of Covid. Of course, that has implications for other diseases and other mass transit. We discuss what this means...
Jul 7, 2020 •
Topic 1: Regulations are real in Louisiana. Now moving to a city and state near you. Also, check out the new page on Facebook: (MSP Regulation and Legislation). Topic 2:Face-changing technology . . . with a nod to what this means for facial...
Jun 30, 2020 •
Topic 1: Limit AI Research before it happens? Wired reports that an AI algorithm that "predicts" criminality based on a facial recognition is drawing ire. Meanwhile, some AI experts are calling to stop this line of research altogether. Topic 2:...
Jun 23, 2020 •
Our sponsor today is PC Matic - Thank you! More info at -- -- -- Topic 1: Coming boom for freelancers? Part of the rhythm of the economy is that economic downturns result in new opportunities. This time, the question is, will this help independent IT...
Jun 16, 2020 •
Special Note: This week's podcast is brought to you by our friends at Third Tier. For more information, visit . Topic 1: IBM and Amazon get out of facial recognition Major companies are backing away from developing and working with facial recognition...
Jun 11, 2020 •
Topic 1: Facebook Shops Will you (should you) set up a shop on Facebook? We give our perspective. Related Link: Topic 2: Lobbying by and for the IT Community Should we be lobbying on behalf of the IT Community? What does that look like? We discuss...
Jun 2, 2020 •
We have a bit of a theme going through all three of today's topics: Education. Topic 1: Google Classrooms - too meager? In case you haven't seen it, here is "Google Classroom." Google Classroom is super low tech. Is it too low tech? How much tech is...
May 28, 2020 •
Recorded LIVE at the SMB Online Conference! (Conference attendees can see and listen to all four topics in the Conference downloads area.) Topic 1: Where do we stand on burrito delivery? Update on our year-old bet: Will your pizza (or burrito) be...
May 19, 2020 •
Happy "Diamond" anniversary - 60 episodes! Topic 1: Are we breaking artificial intelligence? In this era of "pandemic," our behaviors are different from normal. That can be confusing for AI. In fact, it points out some of the weaknesses of AI...
May 12, 2020 •
Please check out our new “Killing IT Reading List” - at . Promo: Join us at the SMB Online Conference May 19-20. As a bonus, we're doing a "Killing IT Live" session. Check it out at . Topic 1: The Next Evolution of Facial Recognition - good and...
May 5, 2020 •
Check out the “Killing IT Reading List” at . Topic 1: Virtual Events -- what you want to see A different kind of discussion here. Would you rather rush out from quarantine to a channel-focused event, or maybe a sporting event, a social event, or...
Apr 28, 2020 •
Topic 1: CX Rules - Amazon makes it a little more difficult to buy - so you won’t be disappointed. Amazon has made several subtle changes in response to the current economic environment. Specifically, their delivery times and inventory are no longer...
Apr 21, 2020 •
Topic 1: Community Rant - Helping your clients with finances. We cannot believe that there are "experts" recommending that you lower your rates, forgive debts, and be the financial support for your clients in the rough times ahead! Just because...
Apr 14, 2020 •
We start with a nerdy technology catch-up. Topic 1: The Channel Gets a Boost We all know that there's been a spike in spending as the first response to the big stay-at-home orders. So most tech companies have seen a good influx of cash. We recommend...
Apr 7, 2020 •
Intro chit-chat is all about baseball and getting back to "normal." Topic 1: 3D Printing Comes to the Rescue We had earlier said that 3D printing was no longer interesting. Well, now it's interesting again! Several groups have grown up around the use...
Mar 31, 2020 •
We're staying positive in our home offices. But we've all got lots of online activity scheduled. Mentioned: Dave and Sharon's how-to video on hosting a virtual party: and how to be a good guest at a virtual party: . Topic 1: Companies "doing it...
Mar 29, 2020 •
We have a special guest this week - Marie Rourke, Channel Chief Chief Channel Strategist at WhiteFox Marketing Inc. So after our catch-up on what we're doing under quarantine, we jump in. Topic One: Tim Berners-Lee’s Open Letter on the Role of...
Mar 17, 2020 •
First, a note from listener Chris. Issue clarification Link: Topic 1: Louisiana Secretary of State on Defining MSPs We do a little analysis on Dave's interview on his Business of Tech podcast. What consitutes “malpractice” for an IT...
Mar 10, 2020 •
What?! Episode 50 of the Killing IT Podcast! We're almost at the one year mark. And we really appreciate your listenership. Topic 1: Coronavirus / Covid-19 and Traveling Today All of us travel a lot. Some notes from Karl’s travels to Thailand and...
Mar 3, 2020 •
Karl's out this week in Cambodia, so Dave and Ryan are the hosts this week. Topic One: ChannelPro State of the Channel Info ChannelPro released their "State of the Channel" report. Dave and Ryan focus in on a few key data points. Number one is, who is...
