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Does your marketing message potentially open you up to liability? Are you appropriately protected in the event of a breach? Brad Gross, Technology Legal Expert and Ryan have a sobering conversation on providing a cybersecurity standard of care to your customers. In the event of a breach, can it equate to that of medical malpractice and do your agreements adequately communicate your scope of service?
Brad throws out a challenge to the listeners to check your agreements, specifically the section on Limitation of Liability and equate it to your specific customers. For help and some guidance in this area and a review of your agreements you can contact Brad directly through his website https://www.bradleygross.com/
With everything the world and in particular, IT Service Providers have been through in the last year, it’s difficult to imagine that we are still seeing objections and reluctance from SMB clients to embrace cybersecurity and protecting their businesses.
Ryan talks with Secure Now CEO, Art Gross about having clear and concise business conversations with customers….Taking a holistic approach to securing their businesses from establishing customer clarity and training their staff to cyber insurance. Spoiler alert….You can actually leverage a rigid stance on cyber insurance policies from underwriters to buttress your approach and drive services and budget! Selling on price could be the kiss of death in today’s environment.
Ryan sits down with David Corlette, Director of Product Management with Vipre for a very frank conversation on the approach that IT Service Providers need to be taking with today’s cybersecurity. The importance of proper configuration from the onset, to ensure that all the tools in your stack are actually securing you and your clients.
Amy Luby, Channel Chief Evangelist with Acronis talks with Ryan about focusing on protecting the data and selling solutions rather than products. With a myriad of different tools available for MSPs to deploy our security stacks are only going to increasingly get more complicated. Amy tells us ‘Simplify our processes and tool sets when looking at modernizing and automating our integrations’.
Danny Jenkins, CEO at ThreatLocker joins Ryan to discuss taking a Zero Trust approach to cybersecurity. Danny explains, ‘When deploying cybersecurity, more, doesn’t always mean better’. ‘Operate in the world of controls when securing your clients’. Great conversation touching on recent attacks and how they could have been avoided to having tough or not so tough customer conversations.
For more information on Threatlocker or to contact Danny, you can visit them in our Security Solutions Showcase.
All too often we see IT Service Providers who insist on operating in a vacuum, out of fear, their competitors will learn their strengths and weaknesses to only use against them. However, we also see many who are engaged with peers and vendors, sharing information, providing feedback and keeping themselves at the forefront of industry knowledge and solutions. Matt Scully, Channel Chief with Mailprotector talks with Brian about the value of collaboration and how both IT Service Providers and Channel Vendors can leverage communication and engagement in order to succeed and grow in this constantly changing industry. After all, the bad guys are all working together…why shouldn’t we? We are all truly better together!
Michael Crean, CEO at Solutions Granted MSSP, talks with Brian about the return to the office and the challenges IT Providers are facing with the different customer requirements as we come out of this pandemic. Michael tells us, ‘Don’t forget about the fundamentals to chase a new product or service. Your stack is only as good as the foundation its sitting on.’
For more information about Solutions Granted or to contact Michael visit our Security Solutions Showcase.
Wes Spencer, VP External CISO Product Management at Perch Security a Connectwise Solution sits down with Brian to discuss the evolution of the bad guys since 2018 when they first discovered MSPs. What Wes refers to as ‘Buffalo Jumping’ and how they are leveraging this as their attack vector. He clarifies the focus on Ransomware when really it should be on the breach itself and ransomware is simply the result or payload of full unfettered access to your network…The payload and associated cost to businesses are growing exponentially with exfiltration now standard practice with the bad guys.
Travis Ray, Director of Channel Sales with High Wire Networks talks with Brian about the challenges of patching during a pandemic while its proving to be even more important than ever. Stepping up security assessments and disaster planning so that we are ready for any potential supply chain attacks. The evolution of cyber attacks over the past year has clearly showed us that these attacks aren’t going anywhere and will only continue to escalate and evolve so we better ensure that we have strategies in place for our businesses and our customers.
Organized crime or flourishing business…two in the same with the introduction of Crypto Currency. Greg Edwards, CEO at CryptoStopper joins Brian to unpack the evolution of Ransomware and todays current threat landscape.
For more information, you can connect directly with Greg by email gedwards@getcryptostopper.com
