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Brian talks with Gill Langston, Head Security Nerd at Solarwinds MSP, Matthew Koenig, VP of Sales with Secure Now! and Justin Kallhoff, CEO at Infogressive.
Our experts share insights and tips on some issues that you may miss if you panic and rush your deployments in order to salve a frantic client. The mindset of a worker at home versus the same worker in an office environment, many will feel safe and potentially disregard cybersecurity measures in place in the office. The full security stack needs to be deployed in a home office including security awareness training.
BYOK?….Bring your own Keyboard! If rolling a truck is absolutely required to assist customers with their computers or servers, know that this virus can live on device surfaces including keyboards and the mouse. Bring your own device to ensure you are working with sanitized equipment.
The message is clear…Slow down, don’t panic and work smart and safe, not fast!
To help you quickly respond to the needs of your clients and end users, and keep them safe as they work remotely, Solarwinds MSP are extending FREE use of a Take Control Plus license for 90 days if you request it before June 30, 2020. During this period, they are also increasing the number of end-user accounts provided with Take Control Plus—from 10 accounts to 35. These end-user accounts can be offered to your employees or clients, enabling them to safely access their computers remotely using a simplified Take Control interface.
Brian talks with Dan Wensley, CEO with Warranty Master; An Automated Asset Lifecycle Management platform for IT Service Providers.
Dan talks about the steps Warranty Master as a company took to go remote in a very quick response to Covid-19 and to do their part with social distancing. The anxiety that change brings can be troubling, however IT Service Providers are best equipped for this change and stand poised to play an integral part in helping the SMB adapt and maintain their businesses as best they can through this difficult time.
First, a note from listener Chris.
Issue clarification Link:
https://www.informationweek.com/cdc-plagued-by-virus-of-a-different-strain/d/d-id/1051659
Topic 1: Louisiana Secretary of State on Defining MSPs
We do a little analysis on Dave’s interview on his Business of Tech podcast. What consitutes “malpractice” for an IT service provider?
“If self-regulation doesn’t work, the government will step in.”
And, of course, how will legislation define MSPs and MSSPs?
Topic 2: COVID-19 and a Possible Recession
I’m not any of us understands what’s going on with the Covid-19 virus or with the economy. But there definitely appears to be a connection. We analyze a bit for the IT consultants out there.
Topic 3: Robots aren’t taking our jobs, they are becoming our bosses
An interesting twist from The Verge. AI without humanity can be very stressful. We speculate on what this means and where we’re heading.
🙂
Brian catches up with Bobby Kuzma, Practice Director of Security Assessment & Testing with the Herjavec Group.
Bobby gives some great insights and things you can be doing to reduce your risk and exposure to the bad guys. What are the profitable attacks for cybercrime?….Concentrating on the fundamentals and compensating controls of cybersecurity is the first step to keeping the risk low for both you and your customers.
