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Brian catches up with Robin Livesay, Director of Marketing for UpLevel Systems to discuss the security risks remote workers pose and how home networks can be secured and managed un-intrusively.
Brian sits down with IoTSSA’s newest partner ADT Cybersecurity. Heather Myers, Partner Channel Manager and Ron Culler, Senior Director Technology & Solutions are making enterprise level cybersecurity available to the SMB through the IT Channel and MSP partners.
What impact will there be to businesses who deployed mass work forces almost overnight back in March? They discuss dwell times and the potential damage that will result in unprotected home devices connecting to business networks once this pandemic is over. Many IT Service Providers are feeling overwhelmed with the potential risk exposure and aren’t sure where to begin. ADT Cybersecurity are positioned to be your security arm so that you can focus on growing your core IT business. A very warm welcome to ADT Cybersecurity coming on board with IoTSSA and our members.
We have been getting a lot of questions from IT Service Providers on emerging technologies and how they can start to implement these into their services offering. Brian talks with Ted Cole, VP of Channels and Strategic Partnerships with GPS Insight. They are a fleet management company with a focus on technology that utilizes IoT, AI and Edge Computing. Ted, who is a channel veteran is heading up their partner program which is designed to make it seamless for you and your customers.
You can email Ted directly for more information ted.cole@gpsinsight.com or visit https://www.gpsinsight.com/looking-to-partner/
Remote work forces for your clients have been set-up…now what? Brian talks with Infogressive CEO, Justin Kallhoff about securing remote workers and the vulnerabilities our businesses face in the current landscape.
They give some great insights on conversations you need to be having with your clients in order to effectively secure them remotely and protect their businesses. This is MSPs time to shine…IT Service Providers are one of the most essential services for business in today’s landscape.
Billy Austin, President and Co-Founder of RocketCyber talks with Brian about SOC as a Service and log monitoring being one of the largest pain points for MSPs protecting their clients and maintaining compliance.
Defense evasion is never going away. What steps are we taking to mitigate damage and loss for our customers? Billy gives us some insights into an attackers playbook and with extended dwell times on a network, what they are up to and trying to accomplish.
Brian discusses CompTIA’s recently released ‘Trends in Managed Services’ report with Director of Industry Analysis, Carolyn April.
MSPs moving toward an MSSP model continues to be not only an opportunity but a requirement in Managed Services whether built in house or partnering.
Exciting to see the movement toward a Managed IoT model for SMB’s. We have seen this on the horizon for a few years, MSPs leveraging their skill set to step in and assist their clients growing their business through technology. Carolyn explains that where the hardware and end point monitoring is seamless for MSPs, the real opportunity is going to come from the data collection and analytics for their customers to be able to maximize the IoT integration benefits.
A copy of the full report can be found here. Or you can email Carolyn directly with any comments or questions at capril@comptia.org
Brian has a round table with IoTSSA Advisory Board members Brian Weiss, CEO of ITech Solutions, Guy Baroan, President of Baroan Technologies and Ed Bensinger founder of Bensinger Consulting. They have a very candid and informative talk around what challenges and opportunities they are seeing with todays challenges.
Balancing potential loss against new opportunities and what they are doing to truly align with their clients as a partner and essential business service. Through this alignment they are seeing opportunities arise such as increased demand for Co-Managed Services leveraging their expertise and ability to remote monitor vastly expanded networks.
IoTSSA Advisory Board member, Eric Rieger from WebIT Services in Illinois joins Brian in a discussion with Rayanne Buchianico, President of ABC Solutions Accounting Firm and Geoff Lane, SR. Director of Public Advocacy at CompTIA to discuss the navigating the CARES Act.
The largest financial relief package since the great depression, there is of course a lot of information and dis-information floating around out there while businesses are trying to translate and interpret what they qualify for and what they don’t. ‘Always go to the source’, states Rayanne Buchianico.
Geoff Lane tells us that more is coming. A CARES act 3.1 is coming down the pipe that is expected to be a larger infrastructure package with another one coming behind it. Details will follow as the situation is changing almost by the hour.
Some useful links discussed:
Check with your local state governors on local support https://www.nga.org/
ABC Solutions Blog https://abcsolutionsfl.com/blog
CompTIA resource forum https://covid19.comptia.org/
IT Channel Veteran and Technology Attorney Brad Gross founder of Bradley Gross Law, talks with Brian about the legalities of Covid-19.
Are we putting our techs at risk when deploying them out in the field? What can we do to protect our staff and ourselves while we navigate through this difficult time? Brad gives us some great insights on things we can be doing and need to be aware of such as scope of work creep, enforcement of business policies and maintaining confidentiality while we are mobilized. Is your documentation and statements of work in order, not just for today but for when we come out of this beyond the curve?
Listen and watch closely as Brad has also extended a very generous offer to IoTSSA members and our Podcast audience!
In the face of today’s challenges it’s clear that we truly are better together. As the saying goes ‘It takes a village’, can truly be applied to not just the IT Channel rather any and all social and business dynamics across the globe. How is our mental health holding up through this fight with a faceless enemy and how are our partners and colleagues coping?
Brian checks in with Channel veterans Scott Barlow, VP Global MSP at Sophos, Zak Karsan, CEO of Vault America and Dan Wensley, CEO at Warranty Master to see how they are coping and what mechanisms they are turning to and using. They also discuss not only what they personally are doing to help support colleagues and partners but also what their companies are offering and doing to ensure we all come out of this better and stronger. As Dan says ‘We have the opportunity now to work on our business, not in it’.
